How do I know which package is right for me?

We offer four packages that can typically meet any/all of your virtual design needs.

• 2D Design - This package provides curated design boards displaying the items and finishes selected for the space. Seeing them collected on the boards allows you to visualize how your design will come together to ensure you’ll love your new space! Depending on the amount of items, finishes, etc., you will likely have multiple design boards for each space.

• 3D Design - This package takes you a step further to visualize your space almost as if you’re standing in it. It provides a view of your space as if it’s set up with the furnishings and finishes selected. Please keep in mind that with 3D design board(s), unlike 2D design, some of the items shown will be “like” items to your actual selections, not necessarily the exact items; you can rest assured that the presentation will closely reflect the finished look of your space. Of course the shopping list will include the exact items curated/selected for you.

• 3D Photorealistic Design - This is about as close to real life as you can get, providing a “photo” view of your finished space! Easily see your future space and ensure you’re completely in love before you bring the design to life in your home. Please keep in mind that with 3D Photorealistic render, some of the items shown will be “like” items to your actual selections, not necessarily the exact items. You can rest assured that you will receive a wonderful representation of your finished space. Of course the shopping list will include the exact items curated/selected for you.

• A La Carte - Maybe you don’t need a whole-room design. Maybe you just need help with a small area of your room (including decor, accessories, minimal furniture). This package will style a specific small area to help pull your room together!

See the virtual design package descriptions for a list of what’s included with each package.

We also have “add-on” services you may like to incorporate with your design package.

• Bookshelf Styling (available for the 2D Design, 3D Design & 3D Photorealistic Design, and A La Carte packages).

• 360 Virtual Walkthrough (available for the 3D Photorealistic Design package).

• Dollhouse View (available with 3D Design & 3D Photorealistic Design packages).

PLEASE NOTE: All packages are sold on a per room/space basis. Because each space in an open floor plans serves as its own functioning room; these are considered separate rooms, each requiring its own package (for example: 1 living room; 1 dining room; and 1 kitchen). This is the perfect way to ensure your sightline is cohesive and flows well from one area to the next. See discount codes for purchase of multiple design packages (10% of 2 spaces; 15% off 3 or more spaces; 20% off 6 or more spaces).

If you still have questions as to which package is best for your space, please provide information about your project here and we will circle back to you with recommendations.

Can I use virtual design if I’m building a new house?

Yes! We love working with new-build homes and feel that virtual design can be a great option to take a lot of the stress off of you during the process, yet considerably less expensive than traditional full service design. We recommend securing the design packages as soon as you know which spaces you would like help in. We can design in phases based on your construction timeline and where you are currently in the process. For example, if your contractor needs your finish selections by a certain date, we will start there before beginning the design selections. We will build upon the finishes as we move forward to ensure a cohesive design throughout the home.

We can begin finish selection whenever you’re ready; however, to avoid re-sourcing fees, we recommend waiting to begin the furnishings/decor design phase until you are ready to start ordering since items do frequently go out of stock. You will also want to ensure that you have a place to safely store items as they come in.

We make the design process easy for you so you can enjoy the excitement of the building process, knowing that you will have a home full of well-designed spaces you’ll love for years to come.

Your new build will still be priced per room but we offer multi-room discounts (10% of 2 spaces; 15% off 3 or more spaces; 20% off 6 or more spaces) and will also offer a discount for a full house package. As every project is unique, so in order to provide accurate pricing, we ask that you provide basic information as to what you’re looking for (scope of work - we will be involved as much or as little as you want us to be).

DISCLAIMER: Due to the nature of a new build, 3D designs may or may not be suitable for every space. This will be evaluated on a case by case basis. In the case that 3D design/renderings are selected and it’s found that they are not practical for certain spaces in your new build, we will switch to 2D vision boards and refund the difference.

If you’re looking to take a more hands-off experience with your new build, please see our full service interior design section. Either of these options will undoubtedly take much of the stress out of the home building process.

Is there a package for open floor plans?

Yes, you will need to purchase a package for each “room” in your open concept area. This is the perfect way to ensure your sightline is cohesive and flows well from one area to the next! If you only need design help for one area of the open concept, we recommend our 2D Design package. 3Ds are possible as well but will only show the individual space that it was purchased. If you decide to select 3D Photorealistic packages for the entire space, the “360 Virtual Walkthrough” add-on is a fun idea for an open concept. Please remember that we offer multi-room discounts, see the discount codes at the top of the package selection page for use at checkout.

How will I communicate with my designer during the process?

In virtual design, client communication will primarily take place digitally via email and direct message in the client portal. Phone calls may be scheduled when needed, but are usually not necessary and are generally not part of the e-design process. Fridays are typically reserved for uninterrupted creative time for client projects. Because we value our clients and our own rest hours, we typically stay out of our inbox in the evenings and weekends.

How do I complete the Client Questionnaire?

Once you purchase your package, you will be prompted to complete the Client Questionnaire (or you can come back and complete it whenever you are ready). You will answer a few questions about the space including any items you would like to keep in your room, any new items you already have in mind and would like to see in the design, your design timeline, favorite stores for shopping online, and your budget/investment range. You will then select from pictures of various design styles that you are drawn to for the space. You will also have the opportunity to share Pinterest boards and/or photos we can use for inspiration. This helps us to quickly identify and target your style.

You will also provide measurements and photos of each wall (don’t worry, we will give you instructions to make this part as easy as possible).

If you forget to complete the Client Questionnaire after purchase, we will email you the link reminding you to complete it before we can begin your design.

How do I best measure my room/space?

We suggest following our measurement guide and emailing the completed measurements to us at maureen@saltandlightid.com.

IMPORTANT: Accurate room measurements are necessary to ensure selected furnishings will fit through a doorway for installation as well as assuring the pieces will fit comfortably within your space.

How do I know I will be happy with the design?

We want you to be completely happy with your design! After the first design draft is submitted, you will go through and “approve” items you love and “reject” items you don’t. We encourage you to leave comments/feedback on the items (especially if you are rejecting an item). Each design package includes a limited amount of re-selections; if you go over that amount (which is rare), or change your mind later in the process, we can still do revisions for an additional fee. We also have a DM section for ease of communication between you and your designer throughout the entire process (and later for post-design/implementation support). This ensures that you will ultimately have a room/space that you are truly happy and excited about.

What if I decide I want to upgrade or add an ‘extra’ after I’ve bought my package and we’re already into the design process?

This sometimes happens as the design process evolves. For instance, maybe you originally thought you needed some help pulling one small area of a room together and purchased an “a la carte” package; then during the design process, subsequent needs arose, and you feel you now need more of a 2D vision board allowing for a full room design.

This is not a problem. If an upgrade is needed, we can invoice for the amount of the pricing difference between the packages.

What are your turnaround times?

These can vary depending on client workload, but typically you will receive your first design draft within about 2-3 weeks from purchase/completion of Client Questionnaire and space measurements/photos. We try to keep the turnaround times updated on the package description page. Once we get started, the process moves quickly.

Some clients want to secure their design package spot, but are not ready to begin the process for a few weeks or months. This is totally fine, your timeline is our timeline. You will let us know what your timeline is in the Client Questionnaire.

Can you work with any budget?

Clients come to us with a wide range of budgets and we will keep yours in mind when designing. You will input your budget on the Client Questionnaire and we will do our best to stay close to the budget range specified. However, we recommend a budget of at least $10,000 when designing a full room to ensure that we are able to make the best design recommendations for your space. When designing an entire space, we include more than just furniture (wall decor, all furniture pieces, lighting, rugs, tabletop decor, accessories, finishes, etc.) and for this reason, we recommend a budget that can be inclusive of every aspect of the space to ensure cohesiveness and quality of the design.

If you do select a lower budget range, we will do our best to keep this in mind while designing but may go slightly over to ensure high quality products in your designs.